👋 Hi, I’m Jillian
I’m mixed methods User Researcher with over 10-years of experience. My experience spans consumer, AI, B2B, developers, enterprise, software, and hardware. I help companies:
Build the right zero-to-one product, and improve existing products and services.
Shape and implement user research cultures and processes from the ground up.
Train non-researchers to develop an intuition for when to do (and not do) research, and how to do user research efficiently and effectively.
I've had opportunity to solve interesting problems with brilliant people at companies like Stripe, OpenAI, Intercom, Cricut, Logitech, and more — and I’d love the opportunity to work with you!
Outside of work
While you’re probably here to get to know my work, I believe it’s important to know each other as humans too. I live in Seattle with my partner and our dog. In my free time, I enjoy endless outdoor adventures, making (mediocre) art to fulfill my creative side, and reading a wide array of books.